Colella provides 2-year warranty on all our product.
To use the warranty, the customer must keep the invoice as proof of the date of purchase.
The warranty does not cover damage caused by improper use of the machine or damages due to other use than that described in the manual or normal aging phenomena.
During the warranty period the after sales assistance for slicers and vacuum packaging is provided by Colella technicians in order to ensure maximum quality of the service. In case of a manufacturer defect the machine will be sent directly to the manufacturer.
Colella will be the reference for the customer from the purchase to the after-sale services Kitchen equipment distributed by Colella are professional products: the compatibility of spare parts over time is therefore provided in the years following the purchase.
The kitchen equipment sold by Colella is a professional product. Colella provides after sales support: the compatibility of spare parts in time is the added value that is guaranteed with the purchase of a professional product.
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